Yaytrade offer full returns for 14 days. We do, however, like to encourage you to re-sell it on Yaytrade which most likely will be best from both an economic as well as an environmental standpoint.
If you, after all, do want to return a new or pre-used item you can do this given that it fulfills what is described in our return policy below*.
We do not charge you a handling fee, you only pay for the shipping. You order a freight label in the form below. The shipping cost is 6 EUR per return. When you have completed and submitted the form you have claimed your return (as long as it’s done before 14 days after you received the product).
When you have received the freight label you must send back the product to us within 14 days.
Please try to reuse the carton/bag you received it in - if it’s not possible it’s ok to use another type of packaging. It’s important that you package it well and attach your full name and the reference received when ordering the freight label.
Attach the label on the package and drop off at nearest DHL-service point.
When we’ve received the product the amount will be refunded within 14 days.